The Spanish version is the legally binding version. Read the Spanish text.
- Provide only the details needed for your enquiry.
- These pages load no analytics or advertising.
- The submission integration needs verification before activation.
- You can understand your rights and contact the AEPD.
1. Controller and scope
The controller for enquiries and the studio’s own administration is Biotroncetra Sound Lab S.L. Sole administrator: Alejandro Martín Serrano. Business address: Calle de la Madera, 24, Bajo B, 28004, Madrid, España. Telephone: +34 915 28 47 19. Email: [email protected]. NIF: B-87429106. For privacy questions and rights requests, use the listed email and identify your relationship with the project without sending unnecessary sensitive information. This policy covers enquiries, quotation preparation and service administration; roles concerning third-party recordings are specified in the B2B agreement where appropriate. This version’s form does not transmit data: submission is disabled. Receipt through the external provider requires completed activation and a review of its terms before it is enabled.
2. Purpose and necessary data
A project enquiry needs a name, email and enough information to understand the job. A selected service helps direct the reply. The intended purpose is answering questions and preparing a proposal, rather than commercial profiling or automatic campaigns. Depending on the situation, processing may rely on pre-contractual steps, contract performance or legal obligations. Additional consent must be specific where required; an information checkbox cannot authorise every future use or replace an appropriate legal basis.
3. Retention and access
The proposed enquiry retention period is 12 months from the last relevant interaction. Project working material is kept for 6 months after delivery under the terms. Tax and contractual documentation follow applicable statutory periods, which may require restricted retention beyond the creative archive. Access should be limited to authorised staff and necessary providers. Keep your own copies of deliverables. Deletion needs to consider backups and possible claim-related duties, avoiding indefinite retention without a purpose.
4. Providers and transfers
The planned FormSubmit integration forwards form fields by email after activation. Its public documentation alone does not establish a complete processing agreement, every processing location or safeguards for each international transfer. No unverified contractual clauses or certification are claimed. Provider details, terms and a valid mechanism for processing outside the EEA must be checked before activation. The actual hosting provider also needs identification; an unrelated company is not declared as a contracted provider.
5. Rights and complaints
You may request access, correction, erasure and, where applicable, restriction, objection or portability from the identified controller. Consent-based processing permits withdrawal without affecting earlier lawful processing. Identity should be checked proportionately and requests answered within the applicable period. If you consider your rights unaddressed, you may contact Spain’s data protection authority at aepd.es, without losing other remedies. The framework includes GDPR and Spain’s LOPDGDD. Also read the storage policy and the B2B processing agreement.
Also read: Service terms · Privacy policy · Contact and booking.